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Resident Services.

A safe, comfortable, affordable home provides enormous possibilities for an individual or family striving to secure a hopeful future.  But, low-income tenants often require more than housing to reach their personal and financial goals.  This is where resident services become important.

Many of our properties have onsite resident services coordinators who help our tenants overcome barriers to success.  First and foremost, the coordinator’s job is to help residents connect to qualityservices in the community where they live.

Further, a well-trained on-site service coordinator can assess residents’ goals, evaluate available offer a variety of educational, recreational, and social activities. Classes geared to financial fitness, computer literacy, English as a Second Language, health, nutrition, and fitness are popular with adults. For our children, we may provide computer labs, after school homework assistance, cooking classes, arts and crafts, and other organized activities such as dance or karate.

For our senior properties, we encourage an active resident lifestyle and provide opportunities to interact through classes, clinics, and social events tailored to the specific interests of each community. One popular example is our technology class, which helps residents communicate more effectively with family and friends, handle critical issues online such as Medicare and Social Security, and feel more connected to the world. We may also provide fitness classes, blood pressure clinics, and a variety of speakers selected to address the needs of residents.

Resident services make a powerful difference in people’s lives and carry meaningful returns through generations. They encourage community members to get to know each other in a positive way, decrease resident turnover, cut down on crime and vandalism, and keep our keep our communities vibrant and healthy. Most importantly, they help us build communities–not just properties.